Get in touch

We would love to hear from you.

01332 224800 or Email us

     
     
     
    
    
    









FAQ Menus

FAQ menus are a dynamically generated list of your Frequently Asked Questions. Each question is created as a separate page, which are then automatically added to the menu. Clicking on a question in the menu causes the menu to ‘open’ and the answer to appear underneath the question.


To create your FAQ menu create a page in your site called Frequently Asked Questions (or FAQ – whatever you would like it to be called) and make sure you have selected the FAQ Menu template (this comes as standard with the latest version of Site Manager – if you do not see it in your list of templates you may not have this functionality available).

Screenshot of creating a new page with the FAQ Menu Template

Once this page has been created, double click on it’s name in the left column to create sub-pages. You will need to create a separate page for each question with the page titles being in question format. You can create several pages at once by entering all your questions into the Name(s) box and pressing the return (enter) key after each question. Ensure that you use the FAQ/News Article template for these new pages.

Creating a new FAQ Menu Page

To add the answer for a question, click the edit link next to a question and enter the answer text into the editable text area underneath the page title (in the same way as entering text on a ‘normal’ page). You can enter as much or as little text as necessary here. In most cases we don’t recommend formatting this text using headings etc as this will effect the appearance of the FAQ menu, however using bold, italic and underline to highlight text is fine.

Editing the HTML of an FAQ Answer

Save your page and repeat this for each question. When you have added all your questions preview your site and view the main Frequently Asked Questions page. You should see a list of all your questions preceded by “ Q: ”.

Screenshot of closed FAQ Questions

Click on a question to reveal the answer (clicking on the same question again will close this answer). 

Screenshot of Open FAQ Answers

When you are happy with your FAQs publish the menu and all of the sub-pages for them to appear on your live site.





How helpful was this page?

(1 not helpful - 5 very helpful)